The Canada Border Services Agency is warning the public about ongoing email, web, text messages, and telephone scams.
In these scams, people are posing as officials from the CBSA and are asking for payment or personal information, including Social Insurance Numbers.
The methods and messages used by these scammers are varied and ever-changing but are always designed to demand money and lure the public into providing personal information.
In some cases, these scams use false CBSA information. Telephone calls may display numbers and employee names that falsely appear to be the CBSA.
The CBSA never initiates a request for social insurance numbers and credit card numbers by telephone or email.
If you get a phone call or email asking for information or requesting payments from the CBSA, it is a scam. Hang up, don't answer a text or email, and report the incident to the Canadian Anti Fraud Center.
The public should also look out for fraudulent web pages and mobile applications posing as ArriveCan or the Electronic Travel Authorization asking for money.
ArriveCan is free and secure and is the official government of Canada platform to provide your mandatory information before and after entering Canada.